There are a variety of supply chain models, which address both the
upstream and downstream sides. However the SCOR model is most common.
The SCOR Supply-Chain Operations Reference
model, developed by the Supply Chain Council, measures total supply
chain performance. It is a process reference model for supply-chain
management, spanning from the supplier's supplier to the customer's
customer.It includes delivery and order fulfillment performance, production
flexibility, warranty and returns processing costs, inventory and asset
turns, and other factors in evaluating the overall effective performance
of a supply chain.
The Global Supply Chain Forum (GSCF) introduced another Supply Chain Model. This framework
is built on eight key business processes that are both cross-functional
and cross-firm in nature. Each process is managed by a cross-functional
team, including representatives from logistics, production, purchasing,
finance, marketing and research and development. While each process
will interface with key customers and suppliers, the customer
relationship management and supplier relationship management processes
form the critical linkages in the supply chain.
The American Productivity & Quality Center (APQC) Process
Classification Framework (PCF) SM is a high-level, industry-neutral
enterprise process model that allows organizations to see their business
processes from a cross-industry viewpoint. The PCF was developed by
APQC and its member companies as an open standard to facilitate
improvement through process management and benchmarking, regardless of
industry, size, or geography. The PCF organizes operating and management
processes into 12 enterprise level categories, including process
groups, and over 1,000 processes and associated activities.
Tidak ada komentar:
Posting Komentar